Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- FREE shipping on orders of $75.00 or more
- $6.99 flat rate on orders under $75.00
- Standard shipping typically takes 3–5 business days
We ship via USPS, UPS, or FedEx depending on your location and order size.
International Shipping We ship worldwide via DHL Express. Shipping costs are calculated at checkout based on the weight of your order and destination country. Estimated delivery time: 3–7 business days depending on destination.
International orders may be subject to customs fees, import duties, and taxes upon arrival. These charges are the sole responsibility of the customer. We are not responsible for delays caused by customs or carriers.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at felofraganciasshop@felofraganciasshop.com with your order number and we will work to resolve the issue.
Order Tracking Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Contact For shipping questions, contact us at: felofraganciasshop@felofraganciasshop.com Phone: 786-438-9446